Privacy Policy
Last Updated: May 19, 2025
1. Introduction
CLOVEST ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.clovestdispensary.com] (the "Website") or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
2. Age Restriction and Verification
Our Website and services are only available to individuals who are at least 21 years old or qualified patients in accordance with California law.
We collect age verification information to ensure compliance with state laws. This information may include your date of birth and a copy of your government-issued identification. We may retain this information as required by law and to verify your age during future visits.
3. Information We Collect
We may collect information about you in a variety of ways, including:
3.1 Personal Data
Personally identifiable information that you voluntarily provide to us when registering with us, placing an order, or otherwise contacting us, such as:
- Name
- Date of birth
- Email address
- Phone number
- Home address
- Government-issued identification (for age verification)
- Medical cannabis recommendation information (if applicable)
3.2 Derivative Data
Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website.
3.3 Financial Data
Financial information, such as data related to your payment method (e.g., valid debit card number, card brand, expiration date) that we may collect when you purchase, order, or reserve products or services. We store only very limited, if any, financial information that we collect.
3.4 Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Website from a mobile device.
3.5 Order and Purchase History
Information about your orders and purchases, including products purchased, purchase dates, purchase frequency, and preferences.
4. Use of Your Information
We may use information collected about you for the following purposes:
- To verify your age and identity
- To process and fulfill your orders
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our Website
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our services
- To detect, prevent and address technical issues
- To comply with legal obligations, including cannabis regulations
- To send you marketing and promotional communications (with your consent)
5. California Privacy Rights
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.
If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
5.1 California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to know what personal information we collect, disclose, or sell. You also have the right to request deletion of your personal information and to opt-out of the sale of your personal information.
To exercise these rights, please contact us using the information provided below.
6. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
6.1 By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
6.2 Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
6.3 Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
6.4 Interactions with Other Users
If you interact with other users of the Website, those users may see your name, profile photo, and descriptions of your activity.
6.5 Online Postings
When you post comments, contributions, or other content to the Website, your posts may be viewed by all users and may be publicly distributed outside the Website in perpetuity.
6.6 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
7. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
8. Policy for Children
We do not knowingly solicit information from or market to children under the age of 21. If you become aware of any data we have collected from children under age 21, please contact us using the contact information provided below.
9. Options Regarding Your Information
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and/or comply with legal requirements.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
CLOVEST Dispensary
6563 Normandie Ave
Los Angeles, CA 90044
(323) 371-7942